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Adobe Connect 9.2 Review

Adobe Connect 9 is a web conferencing and webinar software with a broad and well-structured range of functionalities. Basically, the program can be used in different scenarios: virtual collaboration, online demos and online trainings.

The meeting host can adapt the layout of the user interface as well as the functionalities featured for every single web conference. This enables him to reduce the complexity for different groups of participants who may not need the same set of functionalities for their online meetings. For video conferences, webcams can be arranged on the console just as easily as all the other functionalities. According to Adobe video conferencing is possible for an unlimited number of participants.

Adobe's desktop client makes it very easy for the host to handle his meetings. The Outlook plugin allows for quick and effortless invitation of attendees. A mandatory prerequisite for these functionalities is the download of different plugins, which must be installed on the host's local computer.

It is also worth mentioning that with Adobe Connect 9 not every online meeting room can be entered at will. The meeting host gives every participant the right to access before the meeting begins.

Bottom line: Adobe Connect 9 is a web conferencing and webinar software which offers a rich set of functionalities and performs well, for both scheduled and ad hoc meetings.

Platform Support

Runs on Windows XP or later, runs on Mac 10.5 or higher, participation with Flash Player 11.2 or higher, users on Linux can only attend meetings in the browser (no sharing of own screen)

Pricing

License models for "hosted" solution:

(1) Flatrate: US$ 55 per month and host for meetings with up to 25 participants)*

(2) Yearly subscription (advance payment): US$ 540 per year and host for meetings with up to 25 participants*

(3) Pay-Per-Use: US$ 0.32 per minute and user

* Up to 9 hosts per account are available

License options

Single license for an unlimited number of meetings with up to 25 participants; Further license models are available for on-premise and managed service usage

Voice over IP and phone costs

VoIP possible; audio conference calls are realized with partners such as InterCall, MeetingOne, PGi, or Avaya

Criterium Rating

Functionality

Grade {0} Numerous functionalities, intuitive usage due to the adaptable layout of the user interface

Usability

Grade {0} Intuitive user interface however complexity of the solution is a minor drawback to user friendliness

Meeting Setup

Grade {0} Many options for meeting setup. Outlook plugin and desktop client make invitation process easy to handle.

Software Installation

Grade {0} Optional: installation of plugin to enable screen sharing, integration with Outlook or Lotus Notes as well as desktop client

Cost Transparency

Grade {0} Pricing and license options are publicly available; the different licensing options, however, are a bit overwhelming

Security

Grade {0} 128 bit SSL encryption. After 5 consecutive login attempts are made using incorrect passwords the account will be suspended for the next 5 minutes.

Platform Support

Grade {0} Runs on Windows, Mac and Linux via Flash Player, mobile apps for iOS, Android and Blackberry
Overall Score 4 Stars 8.97 / 10

External resources

Third-party supplier

The following overview shows the third-party suppliers that feature Adobe Connect 9.2 as a component of their web conferencing services. We cannot take responsibility for the currency of featured product versions. The versions offered by third-party suppliers can differ from the versions featured in our ranking.

AvailabilityName
WorldwideIntercall - Adobe Acrobat Connect Pro
USClarix - Adobe Acrobat Connect Pro
USemergent - Adobe Connect Pro
USgetConnect - Adobe Acrobat Connect Pro
USIntesolv - Adobe Connect Pro
WorldwidePGI - Adobe Acrobat Connect Pro
Asia Pacificwebqem - Adobe Acrobat Connect Pro
GermanyReflact AG

Review updated: Aug 2014
Price information updated: Aug 2014