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Intercall Unified Meeting Review

InterCall boasts a large set of features and functionalities. The meeting host can make sure that the handling of the software is not too complex by defining individual settings per online meeting, or by generally defining the set of functionalities he most frequently needs.

To manage web conferences, the host can utilize his locally installed online meeting software or the web portal. In the web portal the host can maintain his meeting calendar, create polls in advance, or browse the archive of his recorded online meetings - and these are only some exemplary features. Web conferences can be easily scheduled via an Outlook add-in.

The Windows taskbar allows the host to start ad hoc meetings with one click. A bothersome detail is that after creating an ad hoc meeting you are asked to define what kind of phone conference will be needed and what the purpose of the web conference is, before the actual web meeting console opens.

The video feature is the tool’s weak point. Host and attendees can only have a video conference if they have InterCall Unified Meeting locally installed. In addition, the person’s video is displayed in a small window in the web console. Moreover, the usage of the program is not always intuitve – for example the setup of surveys.

Bottom line: InterCall is a decent web conferencing software but lacks a video conferencing functionality.

Platform Support

The host can only run the software on Windows XP/Vista/7. Attendees use a browser based solution for Windows, Mac, or Linux. Browsers supported include Internet Explorer, Firefox and Safari

Pricing

Single license for up to 20 persons per meeting: USD 42 per month (annual subscription: USD 499);

Pay-per-use: USD 0.17 per minute and attendee

License options

Single user license (monthly or annual subscripion) or alternatively pay-per-use license

Voice over IP and phone costs

Integrated VoIP and conference call service

Criterium Rating

Functionality

Grade {0} Broad set of functionalities

Usability

Grade {0} Host can reduce complexity by defining his own set of needed functionalities

Meeting Setup

Grade {0} Quick and easy via Outlook add-on

Software Installation

Grade {0} The Windows-based software is easy to install

Cost Transparency

Grade {0} Pricing information only available for US

Security

Grade {0} 128-bit AES encryption

Platform Support

Grade {0} For hosts Windows only; For attendees browser-based client for Windows, Mac, and Linux. Mobile Device Support: iOS and Android
Overall Score 2 Stars 8.04 / 10

External resources

Review updated: Jun 2012
Price information updated: Jun 2012