Intercall Unified Meeting Review
InterCall boasts a large set of features and functionalities. The meeting host can make sure that the handling of the software is not too complex by defining individual settings per online meeting, or by generally defining the set of functionalities he most frequently needs.
To manage web conferences, the host can utilize his locally installed web conference program or the online portal. In the online portal the host can maintain his meeting calendar, create polls in advance, or browse the archive of his recorded online meetings - and these are only some exemplary features. Web conferences can be easily scheduled via an Outlook add-in.
The Windows taskbar allows the host to start ad hoc meetings with one click. A bothersome detail is that after creating an ad hoc meeting you are asked to define what kind of phone conference will be needed and what the purpose of the web conference is, before the actual web meeting console opens.
The video feature is the tool’s weak point. Host and attendees can only have a video conference if they have InterCall Unified Meeting locally installed. In addition, the person’s video is displayed in a small window in the web console. Moreover, the usage of the program is not always intuitve – for example the setup of surveys.
Bottom line: InterCall is a decent web conferencing software but lacks a video conferencing functionality.
The host can only run the software on Windows XP/Vista/7. Attendees use a browser-based solution for Windows, Mac, or Linux. Browsers supported include Internet Explorer, Firefox and Safari
Single license for up to 20 persons per meeting: USD 42 per month (annual subscription: USD 499);
Pay-per-use: USD 0.17 per minute and attendee
Single user license (monthly or annual subscripion) or alternatively pay-per-use license
Voice over IP and phone costs
Integrated VoIP and conference call service
|Broad set of functionalities|
|Host can reduce complexity by defining his own set of needed functionalities|
|Quick and easy via Outlook add-on|
|The Windows-based software is easy to install|
|Pricing information only available for US|
|128-bit AES encryption|
|For hosts Windows only; For attendees browser-based client for Windows, Mac, and Linux. Mobile Device Support: iOS and Android|
|Overall Score||8.04 / 10|
Review updated: Jun 2012
Price information updated: Jun 2012